FAQ

1. How can I place an order?

To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping details and choose your preferred payment method.

2. What payment methods do you accept?

We accept various payment methods, including credit/debit cards, and PayPal, and for local orders, we offer cash on delivery (COD) as an option.

3. What are your shipping options and delivery times?

For local orders, we offer standard shipping and cash on delivery. International orders require contacting us via email for shipping options and delivery times.

4. How can I track my order?

Once your order has been processed and shipped, you will receive a tracking number via email. You can use this number to track your delivery.

5. What is your return policy?

You have 7 days to return an item from the date you received it. Please refer to our Return Policy section for more details.

6. Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Contact us at gica.akaraz@gmail.com for more information on bulk pricing.

7. Are all products on your website available for international shipping?

Yes, most of our products are available for international shipping. However, please contact us via email to confirm shipping eligibility for specific items.

8. How can I contact customer support?

You can reach our customer support team by emailing us at gica.akaraz@gmail.com. We aim to respond to all inquiries within 24 Hours to 3 Business Days.

9. Do you have a physical store where I can make a purchase?

No, we operate solely through our online platform. All purchases must be made through our website.

10. What currency are your prices listed in?

Our prices are listed in Algerian Dinar DA and American Dolar USD for international Orders.